At Happy Pet Shop, we understand that when you order products for your beloved canine companion, you want them delivered with the same care and attention you give your pet. That’s why we’ve designed a delivery service that’s as reliable as your dog’s love—getting quality pet products to your doorstep efficiently, no matter where you are in the world (excluding Asia and select remote regions).
Our Delivery Promise
Just as we carefully select premium products for your dog’s nutrition, comfort, and training needs, we’ve partnered with world-class shipping providers to ensure your orders arrive safely and promptly. Whether you’re stocking up on breed-specific food, a new orthopedic bed, or training toys, we’ll get them to you with minimal wait and maximum care.
Shipping Options Designed for Pet Parents
🚀 Standard Shipping – Fast & Trackable
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 flat rate
Perfect for when you need those premium dog foods, supplements, or new training gear a little quicker. Includes full tracking so you can follow your pet products’ journey right to your door.
🐕 Free Shipping – Budget-Friendly Option
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE on orders over $50
Ideal for larger orders of dry food, multiple toys, or when stocking up on grooming supplies. While slightly slower, this option lets you invest more in quality products for your pup rather than shipping costs.
What to Expect After You Order
- Order Processing: Our team carefully prepares your pet’s products within 1-2 business days.
- Shipment Notification: You’ll receive tracking information the moment your order leaves our San Antonio headquarters.
- In Transit: Our partners handle your dog’s essentials with care—whether it’s fragile bowls or bulky crates.
- Delivery: Packages arrive at your doorstep ready to bring joy to your furry family member.
Global Reach
We deliver to pet parents worldwide (excluding Asia and select remote regions), bringing premium dog products to doors across continents.
Flexible Payment
Pay conveniently with Visa, MasterCard, JCB, or PayPal—whatever works best for your household budget.
Hassle-Free Returns
Not completely satisfied? Return products within 15 days of receipt—because we want every purchase to be perfect for your pup.
Pro Tip for Smart Pet Parents
Combine multiple items in one order to qualify for free shipping! Stock up on your dog’s favorite treats, supplements, and food while saving on delivery costs. Our Breed Shop makes it easy to find everything your specific dog needs in one place.
Ready to Pamper Your Pup?
Shop our curated collection of premium dog products today and experience the Happy Pet Shop difference—from our quality selection to our reliable delivery.
Questions about delivery? Our US-based support team is always happy to help at [email protected].